Managing for Quality and Performance Excellence by James R. Evans pdf – Managing for Quality and Per
Managing for Quality and Performance Excellence by James R. Evans pdf – Managing for Quality and Per
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Managing for Quality and Performance Excellence by James R. Evans pdf
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Managing for Quality and Performance Excellence by James R. Evans is a comprehensive textbook that focuses on the principles and practices of quality management and performance excellence in organizations. The book covers a wide range of topics, including the history of quality management, the role of leadership in driving quality improvement, the importance of customer focus, the fundamentals of process management, tools and techniques for quality improvement, and the integration of quality management with other organizational functions. Evans emphasizes the importance of a systematic and data-driven approach to managing quality and performance, and provides practical guidance on how to implement quality management principles in different types of organizations. Overall, Managing for Quality and Performance Excellence is a valuable resource for students and professionals seeking to enhance their understanding of quality management and improve organizational performance.